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100 days Return Policy
Delivery 48/72 hours
Satisfied or money back
Worldwide shipping
100 days Return Policy
Delivery 48/72 hours
Satisfied or money back
Worldwide shipping
This website uses its own and third-party cookies to improve our services and show you advertising related to your preferences by analyzing your browsing habits. To give your consent to its use, press the Accept button.
Legal basis for the processing of personal data: Implementation of a contract and consent.
In case of disagreement, the user has the right to submit a complaint to the supervisory Authority of your country.
All data requested through the website are mandatory and are a requirement to enter into a contract, as they are necessary for the provision of optimal service to the user. The user is obliged to provide the requested personal data. In the event that not all data are provided, there is no guarantee that the information and services provided are completely tailored to your needs.
In the framework of the compliance with the current legislation included in Organic Law 15/1999, of 13 December, on protection of Data of Personal Character (LOPD), whose object is guarantee and protect, with regard to the processing of personal data, freedoms and fundamental rights of physical persons, and especially their honor and personal privacy, we inform you of the existence of a file containing data of a personal nature.
In addition, through the establishment of the RGPD, the user european acquires a series of new rights in relation to the protection and privacy of their data, among them stand out as most important the following:
Right to Access (Art. 15):
The user can request the data controller confirmation of whether you are trying or not personal data concerning him, such as:
• The object of the treatment
• Categories of personal data processed
• Recipients or categories of recipients that were reported such data
• The existence of automated decisions, including the development of profiles, applied logic and consequences.
Right to Rectification (Art. 16):
The interested party has the right to obtain the rectification of inaccurate personal data concerning him / her, taking into account the purposes of the processing, the data subject shall have the right to complete the personal data that are incomplete.
Right to be Forgotten or Erasure (Art. 17):
The interested user has the right to obtain without undue delay from the controller the erasure of personal data concerning him / her, either when the person concerned objects to such treatment, when the personal data have been unlawfully processed or when no longer needed for the purpose for which they were collected.
Right to Portability (Art. 20):
The user shall have the right to receive the personal data is relevant, that you have provided to a controller, in a structured format, use a common and readable, and to pass them on to other responsible for the treatment.
The right to Opposition (Art. 21):
The interested party has the right to oppose at any time, for reasons relating to his particular situation, to personal data concerning him or her are the object of treatment, including the development of profiles.
Right to the limitation of the treatment:
The data subject shall have the right to obtain from the controller the restriction of processing of the data. When the processing of personal data is limited, may only be object of treatment for its conservation, with the consent of the person concerned, for the formulation, exercise or defence of claims, with a view to the protection of the rights of another natural or legal person or for reasons of public interest. All interested who have obtained the limitation of the treatment will be informed by the controller before the lifting of that limitation.
Right to withdraw consent at any time:
The right to object, and the portability of personal data. Is established as a right of the interested party to receive all those personal data that are relevant and that you have provided to a responsible person, as long as the treatment based on the consent, or is necessary for the execution of a contract and the same is carried out by automated means.
End of treatment:
The personal data that the user facilitates to us are necessary to:
- The sending of your order
- The issuance of corresponding invoices
- The sending of e-mail transactional that will inform you of every stage in the processing of your order
- Sending by e-mail, through the company, reviews-verified, a quality survey about our services and products.
- The sending of our newsletter (if outside the case, only if the user requests it) where we will keep you informed by email about news, offers, tips, which may be of interest to you.
- The processing of orders, requests or any type of request that is made by the user through any of the forms of contact that are made available to you.
- The realization of statistical studies.
When you register in Mundo-surf.com the user agrees to provide valid personal information, allowing you to Padang-Padang SL compliance of the service offered and the sending of tracking information of your order. At any time, the user may change or update your data in my personal data and my addressin your customer account.
Communication of the data:
Padang-Padang SL has the personal data of its users, which are stored in a file property of Padang-Padang SL, and that it complies with the regulations in force regarding data protection and e-commerce. We also have a security certificate RAPIDSSL:
This protects the information that you send from your computer to our server. Is sent in encrypted form with a strength of 256-bit, thus avoiding safety problems, and avoiding that your data will end up in the hands of people ill-intentioned.
Your contact data will be transferred to:
- The transport company to make delivery of the order.
- Our tax advisory in-charge of the tax treatment.
- Developers of websites and the company which provides us with hosting on their servers.
All of them are regularized with us the access to those data for the purpose exclusively described here. They are not going to commit to any other third party for treatment, except for legal obligations.
Criteria of conservation of the data:
The data is kept as long as there is a mutual interest to keep the end of treatment and when no longer needed for such purpose, shall be cancelled with the appropriate security measures to ensure the seudonimización of the data or the total destruction of the same.
Contact information to exercise their rights:
The responsible for this file and its treatment is Padang-Padang, SL, with registered address in Parque Tecnológico CITEC, Calle Manuel Trillo de Leyva, 27, 41120 Gelves, Spain.
Any registered user can, at any time, exercise the right to access, rectify or cancel their personal data supplied to shipping, and to oppose their treatment. You can do so by making a written request, signed and accompanied by a photocopy of your identity card, directed by postal mail to:
Padang-Padang SL
Parque Industrial GUADALQUIVIR
Calle Tecnologia, 22
41120 Gelves, Spain
or by e-mail to the DPO (data protection officer) Sébastien Rault: dpo@mundo-surf.com
DISCOVER OUR PRO TIPS
ALL YOU WANTED TO KNOW WITHOUT DARING TO ASK
We tell you all everything about surfing, bodyboarding and Shape. From how to duck dive, until how to make a surfboard, or how to plug a bodyboard leash, we explain everything we know, almost everyting.
More infoGUARANTY SATISFIED OR MONEY BACK
100 DAYS TO RETURN A PRODUCT
If for whatever reason you want to return a product or your entire order, you have 100 DAYS to do so (30 days for products on sale). If you return the product within the first 14 days, we will refund your money, and if you return the product after 14 days, we will issue you a purchase voucher valid for 1 year. You do not have to give us any explanation, we want you to buy with the utmost peace of mind, knowing that you can change your mind or make a mistake when choosing the product, without us putting any trouble when making the return.
More infoYOU CAN TRUST IN US!
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The website is fully secure, and transactions are protected by an SSL security certificate. Pay by PayPal, credit card or bank transfer safely with secured transactions.
More info100 days return
If for any reason you wish to return a product , you have 100 days to do so (30 for sales)
More infoSatisfied or Money Back
You will get your money back, you don´t need to give any explanation.
More infoSecure Payments
You can pay safely, all transactions are protected by an SSL security certificate.
More infoReal-time Stock
Stocks are automaticly uptadated, so you always have an accurate information
More info100 days return
If for any reason you wish to return a product , you have 100 days to do so (30 for sales)
Satisfied or Money Back
You will get your money back, you don´t need to give any explanation.
Secure Payments
Pay by credit card, Paypal or bank transfer quickly and safely
Real-time Stock
Stocks are automaticly uptadated, so you always have an accurate information
Mundo-Surf.com is your online Surf, Bodyboard, Skateboard and Stand-Up-Paddle shop. Our goal is to provide a wide selection of the best products and best surfing and bodyboarding brands. Surfboards, leash, covers, wetsuits, accessories , you will find in our online surfshop many top brands: Creatures, FCS, Shapers, Xcel, Pride, NMD, Versus, Sniper, Agent Eighteen, Zion, Eurofin, Bic, Mystic, NSP, Far King, etc ... We are a passionate team, so feel free to contact us, we will be glad to help you. We make our best to offer the best product at the best price, and to ship it as fast as possible.
* You have 100 days to return a product, 30 days for discounted products. If you have payed by PayPal, they will refund you for the cost to ship the article back.
** We ship worldwide, except Surfboards (only Europe)
*** At mundo-surf, the quality of service and products is a priority. If you want to return an item to us, we will give you a full refund (return within 14 days) or a voucher (return after 14 days and before 100 days).
To receive a newsletter from our store it is necessary to accept our privacy policy.
Before accepting the application you should read the basic information on data protection presented here.
In love with surfing, bodyboarding and skateboarding. Our team lives by and for these sports, therefore, we put at your disposal the high quality technical material. In addition, we only trust the most reputable brands in the industry such as Rip Curl, Billabong, Quiksilver, Roxy, O´Neill, Creatures Of Leisure, FCS, Dakine, Ocean & Earth, Nomad, Funkshen, NMD, Versus, Sniper, Reeflex, Firewire , Lost, Channel Island, NSP, Torq, etc... If you have any questions about which material is the most suitable for you or about how it works, do not hesitate to contact us, we will be happy to help you. We strive to make it easy for you to find the products you are looking for, at the best price, and for you to receive it at home as quickly as possible.